One of the biggest challenges for non-profit organizations is to budget for large capital purchases such as IT infrastructure builds and upgrades. Unfortunately, equipment continues to age and performance degradation will eventually interrupt day-to-day operations. Threats to data continue to grow at an alarming rate each year forcing management to invest heavily in their backup and disaster recovery plans. Strict oversight and endowment limitations of capital budgets delay organizations from making the necessary upgrades to their technology leaving them at significant risk for a data breach.
Boston Systems helps non-profits overcome that hurdle. Our SMART Option “Infrastructure-as-a-Service” plan was developed specifically for the non-profit customer who could not allocate funds from their capital budget but could from their operating budget. With SMART Option, BSS provides the equipment, installation, cabling and ongoing maintenance and support for the life of the contract for a reasonable monthly service fee. All parts and labor are included for all of the covered equipment. BSS provides remote daily monitoring of all servers, switches and firewalls using industry standard monitoring and remote access tools. On a daily basis local BSS technicians review the monitoring health checks then remote into your server to look for any irregularities within the server, switch and firewall logs. The daily backup is also checked for success. If a question arises from this review, BSS will notify the customer of the issue and provide options to resolve. If the issue cannot be resolved remotely or needs parts, BSS will schedule an onsite visit to fix the issue. Again, all parts and labor would be included in the monthly service fee. BSS handles all of the “care and feeding” of the equipment.
SMART Option Plans start as low as $495.00 per month
Non-profit organizations no longer have to let budget restrictions prevent them from improving productivity and protecting data.