Tel. 978-469-0002 Fax. 978-469-0155
Services: Mobile I.T Program

Our client base has experienced a growing need for periodic network administration. The problem is that these companies do not have enough ongoing work to keep a full or part-time administrator busy nor do they have the budget to justify the position. BSS has solved this problem with a scheduled network administrative call program called "MOBILE I.T." which provides the following services on a weekly, biweekly or monthly basis:

-Preventative maintenance including periodic diagnostics on each workstation and file server, de-fragmentation of hard drives, clean system components.

-Download of software updates and load to all corresponding workstations. (a vital function for Anti-Virus software).

-Address periodic software and hardware problems that may occur within the office

-Check network system settings and adjust
as needed

-Security and user administration

-Installation and configuration of new workstations and peripheral equipment as needed.

-Assess the training needs of staff and implement an ongoing training schedule with management.

-Provide an ongoing review of company procedures as they relate to the use of technology and suggest improvements.

-Recommendations to management on how to optimize the office technology and reduce the level of paper and redundancy that occurs.

With several levels of pricing, the client has the option of lowering their overall price per call significantly. Preventative maintenance will also generally result in fewer emergency calls at the higher rates.

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